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Questions, bug reports, general feedback – we’re always happy to help. Choose the topic below that's closest to what you need, so that we only ask questions that apply to you.

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How did you pay?

Full Name on Payment Method

Last 4 digits (and expiration date, if applicable)

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Please enter the date of your latest payment. If you have it, please remember to upload your proof of purchase below.

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What is your payment transaction number?

Please enter the ID tied to your latest receipt. | If you purchased via PayPal, Google, or Apple, please find the ID on the receipt from the third-party provider. If you need help looking for the receipt, please visit this article: https://support.komoot.com/hc/articles/9370165025562

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