At this time, we’re aware that some users may experience issues with "Tour Story" creation on Android devices. We're investigating the cause of the playback speed error and working on a solution. 

As a temporary solution, please follow these steps on your Android device:

  1. Open   Settings 
  2. Accessibility
  3. Color and Motion
  4. Make sure "Remove Animations" is toggled to OFF
  5. Restart the komoot app

We will provide a status update here as soon as the issue is resolved.

Thank you for your patience and understanding. If you have further questions, please feel free to contact the Support team.

Was this article helpful?
Have more questions? Submit a request

Articles in this section