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Known Issue: Tour Story Playback
At this time, we’re aware that some users may experience issues with "Tour Story" creation on Android devices. We're investigating the cause of the playback speed error and working on a solution.
As a temporary solution, please follow these steps on your Android device:
- Open Settings
- Accessibility
- Color and Motion
- Make sure "Remove Animations" is toggled to OFF
- Restart the komoot app
We will provide a status update here as soon as the issue is resolved.
Thank you for your patience and understanding. If you have further questions, please feel free to contact the Support team.
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