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Managing, renewing and cancelling your Premium subscription

You can manage your Premium subscription in your account at any time. In this article you learn where to view all information about your subscription, such as the current status, renewal date, cancellation instructions and how to reactivate your subscription.

For specific instructions on how to update your payment information, check out this article: Updating your payment details

If you purchased your Premium subscription on our website:

  1. Log in to your komoot account from a PC or a mobile browser (not the mobile app) at www.komoot.com 
  2. Click on More () in the upper right corner
  3. Select  Settings
  4. Tap Premium

If you purchased your subscription in the Google PlayStore, proceed as follows:

  1. Open the Google PlayStore on your device
  2. At the top right, tap the profile icon
  3. Tap Payments & subscriptions > Subscriptions

Here you will see the renewal/expiration date of the subscription, as well as the corresponding price. 

Tip: This article explains how to change, pause, or cancel a subscription you made through the PlayStore. If you have any further questions, please contact Google directly.

If you purchased your subscription in the Apple AppStore, do the following:

  1. Open the phone settings on your iPhone/ iPad
  2. Click on your name/ AppleID
  3. Go to subscriptions
  4. Select komoot

Here you will see the renewal/expiration date of the subscription, as well as the corresponding price. 

Tip: This article explains how to cancel a subscription you made through the AppStore. If you have any further questions, please contact the Apple-Support.

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