On komoot you can upload external GPX files that correspond to a certain format and fulfill certain criteria. If you get the error message "Sorry, your file could not be imported." This can have several reasons. Please make sure your file follows the upload criteria below.
Upload criteria on komoot
- Komoot currently only supports GPX, FIT and TCX files during import.
- We can only upload planned tours not single GPS locations or a collection of single points (e.g. POIs like campsites or coordinates) so they are displayed on the map.
- We need trackpoints (<trkpt>) to plan GPX files (see Wikipedia article on GPS Exchange Format for more information) or waypoints (<wpt>) to display the tour.
- The formatting of the file cannot be corrupted. You can open your file with an editor program on your computer to see the formatting. Certain editors may show you formatting errors displaying different color markings.
Deviations from the original file after the import
In some cases the imported route deviates slightly from the original route in the file you uploaded. Komoot adapts the imported route to our maps. In most cases this is possible without problems, but in a few cases we might not be able to adapt the route at all. This might result in the error message "Sorry, your file could not be imported." or the file gets imported with a great deviation from the original route. In this case, please send us the GPX file.
Files consisting of several segments
With komoot you can import files that consist of several segments. However, we can only upload them one by one, not all at once.