Redeeming a voucher code
To redeem a voucher code, please log into our website using the email address and password you also use in the app (or Facebook if you use that). You can redeem your voucher under: https://www.komoot.com/g
Please note: Due to the stores' directives it's not possible tot redeem vouchers in the apps, so please always use our website for that.
Unlocking regions after redeeming a voucher
If you entered a Complete Package voucher, you now have access to all available regions on komoot and can download them.
If you have received a voucher from one of our partners note: Some vouchers you receive unlock specific regions or region bundles. After entering the code, you will see a message that tells you which region is unlocked, and you can see that region in your profile settings or the regions area.
Some vouchers let you choose a region (bundle) yourself. In that case go into the regions area in our app or website and enter a town of choice. Read this article if you need help to unlock your region.