Answers to common questions about navigation in the komoot app.

---

Why does the route line turn black during navigation?

When you deviate from the planned route, the route line changes color to indicate that you are off-route. This is expected behavior and does not mean navigation has stopped. Once you return to the planned route or automatic rerouting finds a new path, the route line returns to its normal color and guidance continues.

---

Why didn't automatic rerouting work when I left the route?

Automatic rerouting requires an internet connection. If you are navigating offline, komoot cannot calculate a new path. It will continue showing the original route and alert you that you are off-route, but no new route will be calculated until you reconnect.

Rerouting also has limitations in the following cases:

• Group tours: Automatic rerouting is not available during group tour navigation. If you deviate from a group tour route, you will need to navigate back to the planned route manually.
• Unmapped terrain: If you deviate into an area with limited map data, komoot may not be able to calculate a viable alternative. Rerouting follows mapped OpenStreetMap (OSM) paths, so it works best in well-mapped areas.
• Hiking and mountain routes: Rerouting can differ for hiking and trail activities because the mapped path network is less dense than road networks. If you deviate from a hiking trail, komoot may route you back to the nearest mapped path rather than finding a shortcut.

If rerouting is not working and you are connected to the internet, please share the following so we can take a closer look:

• Device model and OS version
• App version
• The route link (must be public)
• A description of where the deviation happened and what you expected to happen

---

Why does rerouting take me back to the original route instead of straight to my destination?

Komoot's automatic rerouting is designed to get you back onto the planned route rather than recalculate an entirely new route to the destination. If you deviate, the most likely result is a path back to the nearest point on your original planned route, not a direct shortcut to the end.

If you prefer a different route from your current position, you can stop navigation, open the route in the planner, remove the sections you have already passed, and restart navigation from your current location.

---

How do I keep my direction of travel at the top of the map instead of north?

You can toggle between north-up and direction-of-travel orientation using the compass icon in the sidebar during navigation.

---

What happens when I navigate a looped route?

When you navigate a looped route, komoot treats the start and end point as the same location. Navigation guides you along the full route as planned. If you start navigating partway through the loop — for example, after completing the first half — komoot will continue guiding you along the remaining portion toward the start/end point. It does not calculate a direct shortcut back from wherever you currently are.

There is currently no option to skip completed sections and navigate only the remaining leg. If you want to navigate from your current position toward the end more directly, stop navigation, open the route in the planner, remove the segments you have already covered, and restart navigation.

---

Why don't I see my custom waypoint names during navigation?

Custom waypoint names are not displayed on the navigation screen. During navigation, waypoints appear with generic labels only. The names you assigned in the route planner are visible in the route details and waypoint list, but not during active guidance.

To receive an audio announcement when approaching a waypoint, enable komoot notifications on your device. This is controlled by the Notifications setting — not the Voice guidance setting. Go to your device's notification settings and make sure komoot notifications are allowed.

Note: the screen does not automatically wake when approaching a custom waypoint. If you are navigating with the screen off, unlock the device manually to see the waypoint position on the map.