Sync your komoot account across devices
Your komoot account automatically syncs your Routes, completed activities, and purchases across devices. There is no manual sync button. As long as you are logged in with the same account on all devices, your content will appear everywhere.
If your Routes, completed activities, or purchases are missing on one device, you are most likely logged into a different account.
Check which account you are signed in with
To make sure you are using the same account everywhere, check your komoot ID or email address on each device.
- Go to your Profile > Settings
- Go to Account
- You will find your komoot ID and the email address tied to the account on this page
- Go to Profile > Settings
- Tap Profile Information
- You will find your komoot ID and the email address tied to the account on this page
If the komoot IDs do not match across your devices, log out and sign back in with the correct account.
Log in to your komoot account
- Open the komoot website
- Go to Login or Signup
- Enter your email address, and then your password
- Click Log in
- Open the komoot app
- Select Continue with email
- Enter your email address, and then your password
- Tap Log in
Log out of your komoot account
Attention: If you log out during a recording that is still running without first finishing and saving it, the data will not be transferred correctly and is most likely lost.
- Hover over your profile photo
- Select Log out
- Go to Profile > Settings
- Tap Log out
Note: Logging out removes all maps and Routes that were stored for offline use.
Switch accounts
To switch to a different komoot account:
- Log out of your current account as described above.
- You will automatically return to the login screen.
- Log in to the proper account.
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