Manage profile and account information

Your komoot account settings let you control how you sign in and how your profile appears to others. You can update your email address, change your password, and edit your profile information at any time. The steps below show how to do this on both the website and in the app.

Change your email address

You can update the email address linked to your komoot account at any time. This is useful if you no longer have access to your old email address or want to keep your account details up to date.

  1. Go to your Account Settings > Account
  2. Edit your email address and re-enter it to confirm
  3. Select Save
  1. Go to Profile > Settings > Profile information
  2. Edit your email address and re-enter it to confirm
  3. Select Save

Note: You will receive a verification email at the new address you entered. Confirm your new email address to complete the change.

Troubleshooting: If the new address is rejected as "not a valid address," check for typos and make sure both email fields match exactly. The same address cannot be linked to two komoot accounts, so if it is already in use elsewhere, the system will reject it. If the change fails in the app, try updating it on the website to rule out an app-specific issue.

Change your password

Changing your password regularly helps keep your account secure.

Tip: When choosing your password, make it strong and at least 16 characters. It should include both lowercase and uppercase letters, numbers, and symbols.

  1. Go to your Account Settings > Account
  2. You can just enter your new password and re-enter it to confirm
  3. Select Save

Tip: When changing your password on the website, you'll be offered the option to sign out of all other smartphones, tablets, and computers. The new password would be required to sign in.

  1. Go to Profile > Settings > Profile information
  2. Enter your new password and re-enter it to confirm
  3. Select Save

If, instead, you can't log in because you don't know your password, you can reset it on the password reset page.

Change your profile information

Your profile lets other komoot users get to know you better. You can update your profile photo, display name, website, and bio at any time.

  1. Go to your Account Settings > Profile.
  2. Make the changes you want, then select Save.
  1. Go to Profile > Settings > Profile information.
  2. Make the changes you want.
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